Visitor Frequently Asked Questions

What is a Unique Registration QR Code?

When you pre-register, you will receive a unique registration QR code. This will allow you to fast-track your entry. Once you arrive onsite, simply scan your registration QR code (either printed or on your device) at a kiosk on arrival to print your entry badge. If you’ve lost your QR code, no worries, you can search for your registration at a kiosk or visit the registration support desk.

I haven’t received my Unique Registration QR Code, what do I do?

Firstly, check the junk/spam folder of the email address you registered with. If it isn’t there, please call or email us on 02 9763 3222 or at events@agha.com.au. Alternatively, you can simply search your details at a kiosk when you arrive at the event or visit an information counter to receive your entry badge.

Do I have to register for each event?

To ensure we have your most current details, all visitors are required to register for each event. Meaning, you cannot use the same entry badge from a previous event. Please note that automatic registration is only available to AGHA members.
If you’ve been attending AGHA Events regularly, consider enquiring about membership to enjoy a range of benefits — including automatic pre-registration.

My colleague wants to attend. How do they register?

Your colleagues can register to attend online by following the registration process on our website. Please note Guest Tickets will not be available for purchase at this event, however you can register your colleagues as a Buying Assistant via the online registration page.

Can I register onsite at the AGHA Event?

Yes! You can register onsite; however, new registrations are not permitted after 12 pm on the final day.

I’m not fully trading as yet; can I still register?

AGHA Events are trade only events restricted to businesses with a valid ABN only. If you are in the process of setting up a business, please email events@agha.com.au or call 02 9763 3222 to discuss your eligibility to attend an upcoming AGHA Event.

Can I bring my children?

AGHA events are business events with no crèche facilities. Children under 14 years are not permitted entry. Babies aged 0-2 years are permitted entry when in a pram or carrying device. AGHA Events are trade-only events and whilst AGHA endeavours to ensure the safety of all exhibitors and buyers, the placement of aisles and exhibitor stands in the exhibition halls is not sympathetic to the potential hazard to young children or the use of prams/strollers. If you take your child/ward or pram/stroller into AGHA Events, you acknowledge that you have been informed you will be held liable for any injury suffered by any persons as a result; and/or any damage to the exhibition halls, exhibitor stands and/or goods on display at the exhibition caused as a result of your entry accompanied by your child/ward or a pram/stroller.

You release and indemnify AGHA and their related businesses and companies against any damage to your property or injury suffered by you or your child/ward whilst you are in the exhibition halls.

Please call 02 9763 3222 for further information.

How can I access the list of AGHA exhibitors online?

Visit the events page for an online directory of AGHA exhibitors. Additionally, you can view the AGHA Industry Magazine (formerly known as the Industry Catalogue) for quarterly updates and insights into the industry here.

Is there an official event app?

No, however, there is a mobile-friendly Online Directory with all event information and exhibitor details. Stay tuned to our website for more information or subscribe to our emails to stay informed.

Can I hire a wheelchair?

A complimentary wheelchair service is available on a first-come, first-served basis. Please email events@agha.com.au to request one. Collection is from the designated customer service desk with ID. Wheelchairs can only be used within the venue.

Is photography permitted at the event?

Without the expressed approval from the exhibitor and/or the AGHA, no video or still photography from cameras or mobile devices is permitted during the event. This protects the privacy and intellectual property of our exhibitors and visitors.

Are cash sales permitted at the event?

No, cash sales and personal shopping are not permitted, as this is a trade-only event. Should any personal purchases or cash transactions occur, they are strictly at the discretion of the exhibitor. Please note that AGHA is not involved in, nor responsible for, any direct transactions between exhibitors and visitors. This event is intended for networking, placing trade orders, and building professional connections. Any individual engaging in unauthorised transactions does so at their own risk and may be held liable.

Is there a cloakroom available during the event?

Yes, visit an information counter when you arrive onsite to be directed to the cloakroom.

How can I find out more about exhibiting?

Contact our sales team on (02) 9763 3222 or email sales@agha.com.au.

I have a question that isn’t covered here, who can I talk to?

Please contact the AGHA office on (02) 9763 3222, and we’ll be happy to help.