Visitor Frequently Asked Questions
What is a Print@Home entry badge?
Print@Home entry badges are required for entry. They are emailed to active registrations approximately 2 weeks prior to the Gift Fair*. Simply print and bring it to the AGHA Gift Fair for priority, fast-track entry. Alternatively, we can scan the badge from your smart device.
*You will need to ensure your details are correct upon registration
I haven’t received my Print@Home badge, what do I do?
Firstly, check the junk/spam folder of the email address you registered with. If it isn’t there, call 02 9763 3222 and we can assist.
Is my badge personalised?
Yes. Your Print@Home entry badge will be personalised with the details listed in your registration account. If you would like to change what is printed on your badge, simply email firstname.lastname@example.org to update your details.
Do I have to complete a new registration for each Gift Fair?
Yes, you are required to complete a new registration for each Gift Fair to ensure your details are unique and up to date. You will require a unique email address and mobile number to register for an AGHA Gift Fair.
My colleague wants to attend. How do they register?
Your colleagues can register to attend online by following the registration process. If you are an owner/director you are able to register multiple staff all at once.
I don’t have a printer. How can I use my Print@Home badge?
We can scan your entry badge from a smart device and can print the badge for you once onsite. Simply visit the self-scanning stations located near the registration counters.
Can I still use my GIC Card to gain entry?
No, Gift Industry Cards (GICs) are no longer valid or in circulation. You will need to confirm your details each year to keep your Gift Fair registration active.
Can I use my previous entry badge from another AGHA Gift Fair?
No, each time you go to an AGHA Gift Fair, a new, valid entry badge is required for entry.
Can I register onsite at the Gift Fair?
Yes, you can register onsite however, new registrations are not permitted after 12 pm on the final day.
I’m not fully trading as yet, can I still register?
AGHA Gift Fairs are trade only events restricted to genuine businesses in the gift and homewares industry only. If you are in the process of setting up a business in the gift and homewares industry, please email email@example.com or call 1300 441 384 to discuss your eligibility to attend an upcoming AGHA Gift Fair.
Can I register additional colleagues and employees and add them to my account?
Unfortunately, due to Covid-Safe event practices group registration is not currently available. Each employee is required to complete an individual unique registration online using a unique email address and mobile number.
Can I bring a guest?
Each registered buyer may bring one accompanying guest to assist with their ordering, except on the final day of each AGHA Gift Fair. To avoid any unnecessary costs we recommend that buyers ensure that all guests have registered to attend.
Can I bring my children?
AGHA Gift Fairs are business trade events, therefore children under 14 will not be permitted entry. Babies & toddlers (aged 0-2) are permitted entry when in a pram or carrying device. For security and Work Health & Safety regulations, all prams must clearly display an approved pram tag which can be collected from the information counter. Childcare facilities are not available onsite. Please call 1300 441 384 for further information.
I haven’t received a copy of the AGHA Gift Fair Industry Catalogue?
The AGHA Industry Catalogue has gone digital! You can access the catalogue anytime online at agha.com.au/industry-catalogue.
How can I become an AGHA Retailer Member?
You can join as a Retailer or Wholesaler Member online here. For more information call the membership team on 1300 441 384.
Do you provide free parking?
Yes, AGHA pays for registered buyers parking at the P5 car park at Sydney Olympic Park for Sydney Gift Fair and at the Freeway car park for Melbourne Gift Fair. To utilise this complimentary parking, you must be a registered buyer and have your parking ticket validated at the Transport Hub, located within the AGHA Gift Fair between 11am and 3pm each day. Free parking only applies within the specified car parks and is subject to availability. AGHA is not responsible for and cannot replace any lost or stolen validated parking tickets. AGHA cannot reimburse any parking costs due to lost or stolen tickets or for parking in any other car park.
Do you provide shuttle bus services?
Is there an official event app?
No, however, there is a mobile-friendly Online Directory with all event information and exhibitors details. Stay tuned to our website for more information regarding availability.
Can I hire a wheelchair?
A complimentary wheelchair service is available. A limited number of wheelchairs are available on a daily, first-come-first-served basis. Please email firstname.lastname@example.org to request wheelchair services. Collection is from the designated customer service desk. Upon collection we will require some form of identification. Wheelchairs can only be used within the venue.
Is photography permitted at the event?
Without the expressed approval from the exhibitor, no video or still photography from cameras or mobile devices is permitted during the event. This protects the privacy and intellectual property of our exhibitors.
Are cash sales permitted at the event?
It is a Covid-Safe event practice to reduce congestion in thoroughfares and cash handling between participants. Therefore, cash sales and personal shopping in general is not permitted at AGHA Gift Fairs under any circumstances until further notice.
Is there a cloakroom available during the event?
Yes, during each AGHA Gift Fair, a complimentary cloak room will be available. During Sydney Gift Fair, this will be located within the Dome and for Melbourne Gift Fair will be available in the Gift Hub within the MCEC. AGHA does not accept responsibility for any items left.
How can I find out more about exhibiting?
To find out more about exhibiting at an AGHA Gift Fair, contact our sales team on (02) 9763 3222 or email email@example.com
I have a question that isn’t covered here, who can I talk to?
Please contact the AGHA office on (02) 9763 3222, where we will be happy to answer any of your questions!